Careers at Arbor
Provider Services Analyst - La Crosse, WI
Arbor Healthcare is a healthcare claims expert that specializes in resolving payment errors quickly, efficiently and securely for health plans and providers. We optimize recoveries for health plans by working closely with providers to analyze and resolve credit balances. With a client-centered service model unique to the industry, we focus on developing strong and enduring relationships with both health plans and providers.
To continue our solid growth, Arbor is currently seeking bright people that are looking for a career in the healthcare industry. Healthcare is the largest industry in the United States, with annual expenditures exceeding $2.0 trillion, or 16% of GDP. The industry's growth rate is projected to exceed that of GDP for the foreseeable future.
The ideal candidate for this position will have exceptional organizational skills, proven success in building and maintaining business relationships, prior experience in hospital and/or medical billing offices, thorough knowledge of claims processing and analysis and a strong desire for success.
OBJECTIVES:
- Candidate will perform on-site credit balance reviews at hospitals and billing offices, recovering overpayments for health plan clients and analyzing and resolving credit balances for providers.
- Build and maintain business relationship with hospital business office staff.
- Identify barriers to success and develop strategy to overcome these barriers.
REQUIREMENTS:
- 3-5 years of experience working in a hospital or medical office.
OR
- 3-5 years of experience working with managed care contracts.
- Strong computer/data entry skills.
- Strong interpersonal skills and proven ability to maintain and enhance existing client relationships.
- 1-2 years client service experience or customer contact experience.
- Knowledge of the daily operations related to the application, balancing, and logging of payments and reimbursement transactions.
- Bachelor’s degree preferred but not required.
- Willingness to travel locally may be required for some positions.
KEY STRENGTHS:
Analytical. Mathematical. Detail oriented. Goal and results oriented. Problem solving skills. Organizational skills. Adaptability. Ability to work under pressure. Resourceful. Professionalism. Excellent communication skills. Reliability. Demonstrates initiative. Ability to build trust.
At Arbor Healthcare our success depends on not only the services we offer but on the individual talents of our team. All are charged with good humor, and all are committed to meeting the challenges of an exploding marketplace. We offer a progressive work environment where we value innovation, nurture creativity and reward success! We are committed to maintaining a dynamic and professional working environment that places the needs of our employees first. The cornerstone of our success is a culture that encourages career and personal development, employee empowerment, and the building of quality relationships among colleagues and clients. If you are looking to join a rapidly growing industry leader and enjoy a fast-paced, high-energy environment, explore opportunities with us. In addition to competitive salary, we provide a full range of benefits including medical, dental, life, long term disability, paid time off (PTO) and 401k.
If you’d like more information about Arbor or would like to submit a resume for consideration, please send us an email at: recruitment@arborhealth.com.
Arbor Healthcare LLC is an Equal Opportunity Employer.
