About Arbor
Management
Toni S. Hatch
Executive Vice-President of Provider Services
With nearly 30 years of experience in financial management for a variety of providers, Toni Hatch capitalizes on her first-hand knowledge to develop and deliver services that help providers achieve their financial goals. In particular, Ms. Hatch oversees the hiring, training and management of Arbor’s analysts who work at hospitals, medical practices and other providers to resolve credit balances.
Before joining Arbor, Ms. Hatch served as senior director of patient financial services for Community Health Systems (CHS.) She has held several senior positions at CHS and Triad Hospitals Inc., including interim vice-president of business office operations and division director of business office operations for Triad’s 55 hospitals. CHS and Triad merged in 2007 to create the largest publicly traded U.S. hospital chain with 130 hospitals in 28 states. Hatch spent several years as a consultant focused on patient accounting and financial operations for Triad before joining the company as a full-time employee.
Prior to CHS and Triad, Hatch served in increasingly more senior roles in business operations and patient accounting for Columbia Suburban Hospital in Louisville, Ky.; Trinity Medical Center in Moline, Ill.; Des Moines General Hospital; and Charlotte Mecklenburg Hospital Authority. She started her healthcare career in the business office of an AMI hospital in Lincolnton, NC.
Hatch holds an associate degree in arts from Gaston College. She is a member of the Healthcare Financial Management Association and American Association of Health Care Administrative Management.
