Arbor developed Lumen, the technology solution that completely automates time and resource-intensive processes of identifying errant claims. Lumen replicates work that used to be performed manually and resolves any issues or problems that might occur with a faster, higher rate of accuracy than a human operator. Lumen’s efficiency improves quality, reduces resource cost and makes turnaround time, real-time. As a client of Arbor Health using Lumen, you have the ability to view claim activity, analyze error trends, and develop reports.
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