“It has been our good fortune to work with and benefit from Arbor’s field analysts for the resolution of our errant payments. Their experience, good judgment and commitment are exceedingly effective.”
- Associate Director, Patient Financial Services
“We want to work with a company like Arbor who focuses on Provider Relationships. Our strong Contract Provider relationships are a key to our claim operation ”
- Director of Claims, Blue Cross Plan
“We prefer partnering with Arbor, an independent Third Party Recovery Firm with no split allegiances.”
- Recovery Manager, Blue Cross Plan
“Arbor’s Lumen technology represents a paradigm shift in overpayment identification and recovery.”
- Director, Cost Containment
“Arbor has always been professional, efficient and very responsive. They understand our business needs.”
- Medicaid RAC Contractor
“I value my relationship with Arbor. Together, we’ve been able to achieve maximum results.”
- Vice President of Operations and Technology
“I would recommend Arbor Healthcare to anyone who has a need for quality and dependable service.”
- Director, Patient Accounting
“Arbor Healthcare does an exceptional job. I love working with them.”
- Director of Patient Financial Services Provider
“Arbor responds well to our needs and addresses expectations upfront.”
- Lead Reporting Analyst, Claim Operations
“Arbor is efficient and works well with our staff.”
- Supervisor of Refunds
“Prior to working with Arbor, we did not have any on-site representation at network facilities. Our partnership with Arbor has resulted in improved provider relations, timely recoveries, and enhanced cost avoidance.”
- VP, Medicaid MCO
“We appreciate the assistance Arbor Healthcare has provided us and anticipate a long standing relationship with them.”
- Director, Business Office Operations

Data Mining

Arbor Healthcare offers a full suite of data mining solutions that are fully customizable to any needs. Lumen, Arbor’s proprietary data mining solution, optimizes the needs of each unique payer’s recovery revenue cycle and can be applied in a pre and/or post pay scenario utilizing a combination of under and over payment electronic edits.  Arbor maximizes clients' ability to identify and resolve errant payments with the use of predictive analytics, root cause analysis, real-time dashboards, automated work flows, along with a client centric collaborative process.

For more information, please contact info@arborhealth.com.

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