“We want to work with a company like Arbor who focuses on Provider Relationships. Our strong Contract Provider relationships are a key to our claim operation ”
- Director of Claims, Blue Cross Plan
“Arbor Healthcare does an exceptional job. I love working with them.”
- Director of Patient Financial Services Provider
“Arbor’s Lumen technology represents a paradigm shift in overpayment identification and recovery.”
- Director, Cost Containment
“I would recommend Arbor Healthcare to anyone who has a need for quality and dependable service.”
- Director, Patient Accounting
“We appreciate the assistance Arbor Healthcare has provided us and anticipate a long standing relationship with them.”
- Director, Business Office Operations
“Arbor has always been professional, efficient and very responsive. They understand our business needs.”
- Medicaid RAC Contractor
“I value my relationship with Arbor. Together, we’ve been able to achieve maximum results.”
- Vice President of Operations and Technology
“We prefer partnering with Arbor, an independent Third Party Recovery Firm with no split allegiances.”
- Recovery Manager, Blue Cross Plan
“Prior to working with Arbor, we did not have any on-site representation at network facilities. Our partnership with Arbor has resulted in improved provider relations, timely recoveries, and enhanced cost avoidance.”
- VP, Medicaid MCO
“Arbor responds well to our needs and addresses expectations upfront.”
- Lead Reporting Analyst, Claim Operations
“Arbor is efficient and works well with our staff.”
- Supervisor of Refunds
“It has been our good fortune to work with and benefit from Arbor’s field analysts for the resolution of our errant payments. Their experience, good judgment and commitment are exceedingly effective.”
- Associate Director, Patient Financial Services

Arbor’s staff, technology and analytics provide dramatic improvements to the volume and accuracy of errant claims.  We deliver business solutions that provide transparency and efficiency while serving as the technology intermediary for payers and providers. 

Payment Variance
Lumen
 

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